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Conflict Resolution / Conflictbemiddeling - Lexicon

communication
mededeling
negotiation
onderhandeling
compromise
compromis
mediation
bemiddeling
collaboration
samenwerking
understanding
begrip
agreement
overeenkomst
empathy
empathie
resolution
oplossing
conciliation
bemiddeling
arbitration
arbitrage
problem-solving
probleemoplossing
listening
luisteren
respect
respect
trust
vertrouwen
patience
geduld
dialogue
dialoog
assertiveness
assertiviteit
flexibility
flexibiliteit
fairness
eerlijkheid
problem
probleem
solution
oplossing
competing
concurreren
avoiding
vermijden
accommodation
accommodatie
confrontation
confrontatie
win-win
win-win
calm
kalm
active listening
actief luisteren
feedback
feedback
compassion
medeleven
collaborative
samenwerkend
avoidance
vermijding
openness
openheid
diplomacy
diplomatie
emotional intelligence
emotionele intelligentie
persuasion
overtuiging
negotiator
onderhandelaar
respectfulness
respectvolheid
trustworthiness
betrouwbaarheid
listening skills
luistervaardigheden
collaborator
medewerker
mutual understanding
wederzijds begrip