I've got a reservation
我有预订
your name, please?
请问你的名字是什么?
my name's Mark Smith
我叫马克史密斯
could I see your passport?
我可以看看你的护照吗?
could you please fill in this registration form?
你能填一下这个登记表吗?
my booking was for a twin room
我预订的是双床房
my booking was for a double room
我预订的是双人间
would you like a newspaper?
你想要一份报纸吗?
would you like a wake-up call?
你要叫醒电话吗?
what time's breakfast?
几点吃早餐?
breakfast's from 7am till 10am
早餐从早上 7 点到 10 点
could I have breakfast in my room, please?
请问我可以在房间里吃早餐吗?
what time's the restaurant open for dinner?
餐厅的晚餐几点营业?
dinner's served between 6pm and 9.30pm
晚餐在下午 6 点到 9.30 点之间供应
what time does the bar close?
酒吧几点关门?
would you like any help with your luggage?
你的行李需要帮忙吗?
here's your room key
这是你的房间钥匙
your room number's …
你的房间号…
your room number's 326
你的房间号是 326
your room's on the … floor
你的房间在…楼层
your room's on the first floor
你的房间在一楼
your room's on the second floor
你的房间在二楼
your room's on the third floor
你的房间在三楼
where are the lifts?
电梯在哪里?